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Do I need to leave the vehicle when passing the Shenzhen-Hong Kong cross-border private MPV? 2026 Inspection Process

Let me tell you the answer directly: You have to leave the vehicle, but only on the Shenzhen side. This is a question many people ask before making their first appointment. Some…

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At a glance

Let me tell you the answer directly: You have to leave the vehicle, but only on the Shenzhen side. This is a question many people ask before making their first appointment. Some…

Core vehicle7-seat Toyota Alphard
CrossBorder MPV Toyota Alphard used for Hong Kong and Shenzhen transfers
01

Quick answer

Let me tell you the answer directly: You have to leave the vehicle, but only on the Shenzhen side. **

This is a question many people ask before making their first appointment. Some people say that they can pass the whole journey by sitting in the car, while others say that they have to drag their luggage and queue up. What happened is explained below.

02

Hong Kong side: No need to get off the car

The driver drives to the Hong Kong exit and you sit still in the car. Hong Kong Customs inspects the vehicle and handles border clearance procedures. During the entire process, you do not need to get off the car, carry luggage, or queue up.

When the car passes, you follow it.

This is one of the places where cross-border chartering is more convenient than taking the high-speed rail or bus—you don’t have to carry your luggage between different modes of transportation.

03

Shenzhen side: You need to get off the car and walk through the customs

It's different here. Since December 2017, Mainland Customs has stipulated that all passengers must leave the vehicle, walk through the customs on their own, and then enter the vehicle to continue their journey.

The actual process is like this:

  1. The driver parked the car at the designated location at the Shenzhen checkpoint
  2. All passengers leave the vehicle and collect their bags and documents.
  3. Walk into the Mainland Immigration Hall and wait in line as usual - usually 5 to 15 minutes
  4. The driver takes the vehicle passage and waits for you at the exit.
  5. The large luggage placed in the trunk should be kept in the car at all times and the driver will be responsible for taking care of it.

This link of parking and walking to cross the border usually takes 15 to 25 minutes. If it’s not a holiday and there’s no traffic jam, 15 minutes is basically enough.

04

It makes a big difference which checkpoint you go to.

Different checkpoints have different queue times.

Shenzhen Bay checkpoint - the first choice for heading to Nanshan and Shekou. Hong Kong and Shenzhen share one inspection area, which saves time and is one of the most efficient checkpoints.Huanggang checkpoint — 24-hour border clearance. For guests landing on late-night flights, drivers usually go here.Futian checkpoint — The closest to Futian central area, but it is prone to traffic jams during morning and evening rush hours.

Which checkpoint to take is decided by the driver based on your destination and real-time traffic conditions, so you don’t need to choose.

05

What do you need to prepare to pass the customs?

  • Passport (Hong Kong residents can use Hong Kong ID card, and mainland residents can use home return permit)
  • Required endorsement or visa
  • Small carry-on bag (if you have one)

The driver handles the vehicle clearance, so you don’t need to worry about it.

06

How long does it take to pass the customs?

Reference time from Hong Kong Airport to various districts in Shenzhen:

RouteDriving timeBorder crossing timeTotal
Hong Kong Airport → FutianAbout 40 minutes15–25 minutesAbout 60–65 minutes
Hong Kong Airport → Shekou/NanshanAbout 30 minutes15–20 minutesAbout 50–55 minutes
Hong Kong Airport → Luo WuAbout 50 minutes20–30 minutesAbout 75 minutes

During the Golden Week and public holidays in both places, the flow of people passing through the border will increase significantly and the time will be extended accordingly.

Official sources

Check current official information

Border, immigration and airport arrangements can change. Confirm time-sensitive details with the relevant authority before travel.

Hong Kong Immigration — control point hoursHong Kong Customs — control pointsShenzhen Port Office

FAQ

Questions travellers ask

If you have limited mobility or a disability, can you not leave the vehicle?

Under normal circumstances, this is not possible. Mainland Customs requires all passengers to leave the vehicle. If you have special needs, please tell us when making an appointment and we will help you choose the most suitable checkpoint and arrange assistance as much as possible.

What should I do if my child falls asleep?

You still need to take your children out of the car and go through the customs together. The checkpoint staff have seen many families with children and will not make things difficult for you. It's actually not as troublesome as you think.

What should I do if no one sees my large luggage when I go through customs?

Don’t worry, your luggage will stay in the car the whole time and the driver will be responsible for taking care of it. Cars use the vehicle channel and people use the passenger channel, and meet at the exit after exiting.

Does the driver also need to pass the test?

Yes, but the driver takes the dedicated lane, which is much faster than the passenger lane. Usually he is already waiting when you come out.

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